Terms and Conditions

Introduction

This website is provided by El-Sardy Economic Group to serve its customers.

Please note that your use of the website’s services constitutes your unconditional acceptance of and compliance with these Terms and Conditions (“Terms and Conditions”).

We reserve the right to amend these Terms and Conditions at any time. Any amendments shall become effective once published on the website. It is your responsibility to review the Terms and Conditions each time you use the website. Your continued use of the website constitutes your acceptance of the latest Terms and Conditions.

All information provided by you must be accurate. Providing inaccurate information constitutes a violation of these Terms and Conditions. By confirming your purchases at checkout, you agree to accept and pay the value of the requested products.

If you are not acting as a consumer, you confirm that you have the authority to bind any business entity to these Terms and Conditions.

Cancellation

Please note that there may be certain purchase orders that we are entitled to reject or cancel. We reserve the right, at our sole discretion, to reject or cancel any order for any reason.

Certain circumstances may result in cancellation of your order due to limited product availability, inaccuracies or errors in product information or pricing, or other issues identified by our relevant department.

If your order is cancelled after payment, the Company shall refund the amounts as follows:

• If the purchase order is cancelled by the customer, shipping fees and service charges are non-refundable.

• For credit cards or direct debit cards, the amount will be refunded to the same credit card or direct debit card used for the transaction.

• In certain cases, the refund may be credited to the customer’s electronic wallet if the wallet is active at the time of cancellation.

• If payment was made using loyalty points, the points will be returned to the customer’s account.

• If payment was made through an electronic wallet, the deducted amount will be returned to the customer’s electronic wallet balance.

Please note that customers may not purchase more than one unit of the same product during a promotional period.

Website Security

You must not violate the security of the website, including but not limited to:

(a) Accessing data not intended for the user or logging into a server, network, or account that the user is not authorized to access.

(b) Attempting to probe, scan, or test the vulnerability of a system or network, or breach security or authentication measures without proper authorization